Today, the digitization of the banking and financial sector is becoming necessary, if not irreversible. In order to defy competition, many players in the banking and finance sector are transforming. The customer experience is more than ever at the center of activities and strategies.

Today, competition is raging in the banking and financial sector. It is now essential to transform and digitalize. Online banks are developing and turning their digital solutions towards customer expectations. Faced with the arrival of these neo-banks, traditional banks are forced to act and digitalize. Automation of processes, new culture, optimization of the customer experience...The challenge will be to put the customer at the center of their activities.

Digital advances and mobile technology are now enabling the banking and financial world to transform and immerse itself in the digital age. From now on, financial transactions can be carried out through mobile payment, or contactless payment. This payment alternative is increasingly appreciated and adopted, suggesting contactless payment applications.

For several years, many sectors have been accelerating their digital transformation. And the banking and financial sector has not escaped the e-banking 4.0 movement. Blockchain, cryptocurrency or bitcoin… Digitization now represents a strategic vector in the face of ever more varied financial services.